Raúl Escalante

Co-Founder / IT-Cloud Specialist
  • Accomplished IT professional with over 10 years of experience.
  • Associate of Applied Science (AAS) in Information Technology (IT)
Skills:
  • Microsoft OS: Windows XP, 7, 8, 8.1 and Windows 10
  • Microsoft Server: Server 2003, Server 2008 , Server 2012 and server 2016
  • Microsoft Exchange Server 2007, 2010, 2013 and Exchange online
  • Active Directory
  • Symantec Backup Exec 2010 to 2015
  • Adobe CC Suite Administrator
  • LAN/WAN Wireless Admin
  • FTP Platforms
  • Microsoft Hyper V
  • Microsoft Lync to Skype for Business
  • Microsoft Data Protection Manager
Previous Experience
Exchange Administrator/IT Services​
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor, and maintain Microsoft Exchange environment
  • Analyze equipment performance records to determine the need for repair or
    replacement.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
  • Coordinate with vendors and with company personnel to facilitate purchases
Major Projects
  • Migrated over 350 users from Mdeamon Mail Server to Exchange 2007, 2010 and 2013
  • Migrated over 300 users from Exchange 2003 cross domains to Exchange 2007, 2010 and 2013
  • Worked with a team and was heavily involved with migrating over 38 remote locations from VPN connections to an MPLS Network and a single sign on domain.
  • Design and Implemented critical data backup to tape using Backup Exec Software.
  • One of 3 Team Leads to migrate analog phone systems to VOIP technology using Microsoft Business Skype for business.
  • Deployed Exchange 2013 to a hybrid Exchange online system.
  • Deployed new backup cloud technology using MS System Center DPM.
  • Designed, Developed and configured Help-Desk ticketing system using MS System Center Service Manager.

Scott Donihoo

Co-Founder / Senior Network Administrator
  • Accomplished IT professional with over 15 years of experience.
  • Bachelor of Business Information Technology (IT) from University of Texas at Arlington
Skills:
  • Microsoft OS: Windows XP, 7, 8, 8.1 and Windows 10
  • Microsoft Server: Server 2003, Server 2008 , Server 2012 and server 2016
  • Active Directory
  • LAN/WAN Wireless Admin
  • FTP Platforms
  • Microsoft Hyper V
  • Skype For Business
  • Microsoft Lync and Skype for Business
  • Microsoft System Center Configuration Manager
  • Symantec Endpoint Protection
  • Microsoft Forefront/Defender Endpoint Protection
  • Firewalls configuration and deployment (Juniper, IPCop)
  • Hewlett Packard (HP) Switch configuration
  • VLAN
  • Surveillance system configuration
  • Microsoft Failover Clustering
  • Enterprise level NAS/SAN (File storage) configuration and implementation
  • Web hosting (WordPress, Joomla) including CPanel, WHM support
Previous Experience
Network Administrator/IT Services​​
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Install and deploy System Center Configuration Manager (SCCM) and various proprietary apps across a WAN spanning 30 locations and 700+ nodes
  • Configure, install, and maintain antivirus and antimalware products (System Center Endpoint Protection, Symantec Endpoint Protection)
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
  • Coordinate with vendors and with company personnel to facilitate purchases
Major Projects
  • Worked with a team and was heavily involved with migrating over 38 remote locations from VPN connections to an MPLS Network and a single sign on domain.
  • One of 3 Team Leads to migrate analog phone systems to VOIP technology using Microsoft Business Skype for business.
  • Designed, Developed and configured Help-Desk ticketing system using MS System Center Service Manager.
  • Design, configure, and deploy System Center Configuration Manager on our MPLS network which handles patches, software deployment, and Antivirus updates
  • Migrated most physical servers to a Hyper-V environment saving costs on operating systems and hardware
  • Setup and configured servers at offsite data center to host websites and applications requiring minimal downtime
  • Installed, configured, and maintained Aerohive Wi-Fi solution over an MPLS network